At YourAuralab, we understand how important it is to receive your order quickly. That’s why we strive to process and ship every order within 2 working days. Once your order is on its way, you’ll receive a confirmation with all the shipping details. This way, you’ll always be informed and know exactly when to expect your package.
We want you to be 100% satisfied with your purchase. Not happy? No problem! You can return your order within 14 days.
Is the product defective or damaged upon arrival? Please send us photos and videos of the issue. Our team will investigate immediately and do everything possible to make it right. In many cases, we can refund your purchase cost free of charge, without requiring you to return the product.
For more information, check out our Shipping and Return Policy or contact our Customer Service. We’re here to help!
HOW TO USE

Step 1
Balancing & Toning: Apply with a cotton pad after cleansing, gently wiping from the inside out.

Step 2
Cleansing Water: Mix with pure water (9:1 ratio) and wipe the skin after cleansing.

Step 3
Hydrating Essence: Apply with your hands and gently pat for better absorption.

Step 4
Moisturizing Mist: Transfer to a spray bottle and use whenever your skin feels dry or sensitive.